Basecamp
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Extreme support
Guaranteed response times, server monitoring and service level agreements... To discuss just how keen we are to keep your site trading 100% of the time let us know!
Help and Support
Relax.
You've got it covered 24-7
You can grab a lift, get the time from your phone, or use your laptop, if they go wrong, but you've probably got a warrantee on all of them anyway. The more business critical something is the more essential a disaster is planned for.
Don't forget your website! If it's down for a few minutes you're losing trade. That's why we build them with such care, and attention to detail, we craft your site to be as reliable as humanly possible.
For all our clients; In the really unlikely event of there being a problem we react as quickly as possible to your call and prioritise business critical issues to the top of our workload. Call us within office hours on 0116 269 2699, or email support@eazytiger.net
For clients requiring more; We guarantee to work on all issues within the hour, guarantee server uptime and monitor your site for problems 24 hours a day. Just ask your Account Manager for details of our support contracts.
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